Currently: CSE @ Poologics

Robert as a Service

Customer Success Engineer ยท SaaS Specialist ยท Startup Generalist

I help SaaS companies onboard faster, reduce churn, and automate the boring work.

n8n Zapier GCP AWS HubSpot Linear Python JavaScript

Why Work With Me

I bring technical depth and customer obsession to every project

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Faster Onboarding

I design onboarding frameworks that get customers to value in days, not weeks.

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Reduced Churn

Proactive success strategies that catch issues before they become cancellations.

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Automation-First

From Zapier to n8n, I automate repetitive tasks so teams can focus on what matters.

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Technical Depth

GCP & AWS certified, comfortable with APIs, databases, and complex integrations.

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Startup DNA

I thrive in fast-moving environments where I can wear multiple hats.

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Global Mindset

Native speaker of English, Spanish, and Dutch. Ready for international teams.

What I Do

End-to-end customer success engineering

Technical Onboarding

I design and execute onboarding programs that reduce time-to-value. From initial kickoff calls to data migration and configuration, I ensure customers see ROI quickly.

Data Migration

Seamless data transitions from legacy systems. I handle mapping, validation, and migration of customer data with minimal downtime and maximum accuracy.

Workflow Automation

Custom automation solutions using n8n, Zapier, and Make.com. I identify repetitive processes and build integrations that save hours of manual work.

SaaS Configuration

Platform setup tailored to each customer's needs. From HubSpot to Linear to custom internal tools, I configure systems that work for your workflow.

Tech Stack

Tools I work with every day

Automations

n8n Zapier Make.com

Cloud

GCP AWS BigQuery Cloud Run

CRM & Tools

HubSpot Linear Notion Intercom

Languages

Python JavaScript SQL

Let's Work Together

Ready to optimize your customer success?

Whether you need help with onboarding, automations, or technical implementations, I'm here to help your SaaS company succeed.